Customer Care

Shipping & Returns

We aim to embroider and dispatch all orders in 2 working days, delivery is expected 2-3 days after dispatch in New Zealand.

Personalised Items:

Personalised items are not eligible for refund or exchange. Please ensure that all text is entered exactly how you would like it to be embroidered.

Personalised items are made to order so please allow for an extra 2 working days for personalised items to be shipped.

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